Setting - Support


CargoWise Hotline is a subscription aimed at the good running and the development of CargoWise.

Response time: 24 to 72h
CargoWise Hotline is a 22-working-hour subscription that lasts 1 year.
At each request we inform you of the lasting number of yours on hours package.

"After-sales" Support Services:

  • Modification of an existing report / document created by ArchiLog
  • Modification of existing workflows created by ArchiLog

Support Services for additionnal settings :

  • Assistance for setting up user rights
  • Functional Assistance
  • Help for registry setting
  • Creation of a new report
  • Creation of a new document
  • Creation of a new workflow

Not included in the CargoWise Hotline:

  • Existing interfaces maintenance

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